Terms and Conditions

1. Introduction

Welcome to Gentle Vein Care Center ("Gentle Vein"). These Terms and Conditions govern your use of our website (gentlevein.com), e-commerce store, and mobile applications (including the VeinWell Mobile App).

2. Use of the Services & Accounts

Eligibility: You must be at least 18 years old to access or purchase from our website.

Account Responsibility: You are responsible for maintaining the confidentiality of your password and credentials, and for all activities that occur under your account.

Prohibited Conduct: You agree not to use our website or app for any unlawful purpose or to interfere with the normal operation of our systems.

3. E-Commerce Purchases & Terms of Sale

Product Descriptions: We make every effort to ensure the accuracy of product images, dimensions, sizes, and descriptions in our store.

Orders & Pricing: All orders are subject to acceptance and availability. Prices are listed in USD and are subject to change without notice.

Shipping: We ship orders within the continental United States. Standard processing time is typically 1-2 business days. Some specialized compression products may ship directly from our suppliers.

Returns: Items in original, unworn condition may be returned within 30 days of delivery.

4. Telehealth & Clinical Consents

While our website offers general wellness assessments, scheduling tools, and products, any clinical telehealth consultations or diagnostic assessments performed by our physicians are governed by a separate, formal clinical client agreement and Telehealth Consent document.

5. Intellectual Property

All content on our website and app, including text, graphics, designs, logos, images, code, and compilations, is the property of Gentle Vein Care Center and is protected by copyright and trademark laws.

6. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles. Any legal action related to these terms shall be filed solely in courts located in Orange County, Florida.