Last Updated: 5/22/2025
1. Introduction
Welcome to Gentle Vein. These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms.
2. Use of the Website
- Eligibility: You must be at least 18 years old to use our website.
- Account Responsibility: If you create an account, you are responsible for maintaining its confidentiality and for all activities under your account.
- Prohibited Activities: You agree not to use our website for any unlawful purpose or in any way that could harm us or others.
3. Product Information
We strive to provide accurate product descriptions and images. However, we do not warrant that product descriptions or other content are error-free.
4. Orders and Payments
- Order Acceptance: All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order.
- Pricing: Prices are subject to change without notice. All prices are listed in USD.
- Payment Methods: We accept all major credit cards. Payment must be received in full before shipment.
5. Shipping and Delivery
- Processing Time: Orders are typically processed within 1–2 business days.
- Shipping Methods: We offer various shipping options. Delivery times and costs are provided at checkout.
- Dropshipping: Some products may be shipped directly from our suppliers. These items may have different processing and delivery times.
- International Shipping: Currently, we only ship within the continental United States.
6. Returns and Refunds
Please refer to our Returns & Refunds Policy for detailed information on returning or exchanging items.
7. Intellectual Property
All content on our website, including text, graphics, logos, and images, is our property or the property of our content suppliers and is protected by intellectual property laws.
8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from your use of our website or products. Our total liability to you for any damages shall not exceed the amount you paid for the product or service.
9. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of our website or violation of these terms.
10. Governing Law
These Terms and Conditions are governed by the laws of the State of Florida, without regard to its conflict of law principles.
11. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website.
12. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
- Email/Phone: Go to contact page
- Address: 8865 Commodity Circle, Ste 14-103, Orlando, FL 32819