Last Updated: 5/22/2025
Order Processing Times
- Standard Processing: Orders are typically processed within 1–2 business days.
- Business Hours: M-F, 10AM – 5PM EST
- Holidays & Weekends: Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Times
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Ground Shipping | 3–5 business days | (prices calculated at checkout) |
| Priority Shipping | 2 business days | (prices calculated at checkout) |
| Next Day Shipping | 1 business day | (prices calculated at checkout) |
| Express Shipping | 2–3 business days | (prices calculated at checkout) |
| Free Ground Shipping | 4–7 business days | Orders over $100 |
Note: Delivery times are estimates and may vary due to carrier delays or other unforeseen circumstances.
Shipping Restrictions
- Domestic Shipping: We currently ship within the continental United States.
- P.O. Boxes & APO/FPO Addresses: Shipping to P.O. Boxes and military addresses is not available at this time.
- International Shipping: Not available.
Supplier Items
Most products are shipped directly from our suppliers:
- Processing Times: May vary between 2–5 business days.
- Multiple Shipments: Items may arrive in separate packages.
- Tracking Information: Will be provided for each shipment.
Order Tracking
Once your order is shipped, you will receive a confirmation email with tracking information.
Shipping Delays
While we strive for timely deliveries, delays may occur due to:
- Carrier issues
- Weather conditions
- High order volumes during holidays
We appreciate your patience and understanding in such events.
Lost or Damaged Packages
If your package is lost or arrives damaged:
- Contact Us: Within 7 days of the expected delivery date.
- Provide Information: Order number and details of the issue.
- Resolution: We will work with the carrier to resolve the issue, which may include a replacement or refund.
Returns & Exchanges
Please refer to our Returns & Refunds Policy for detailed information on returning or exchanging items.
Contact Us
For any shipping-related inquiries:
- Email/Phone: Go to contact page
- Business Hours: M-F, 10AM – 5PM EST
Note: This policy is subject to change without prior notice. Please review periodically for any updates.