Privacy Policy

Last Updated: 5/22/2025

1. Introduction

At Gentle Vein, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://gentlevein.com] and purchase our products.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, mailing address, phone number, and payment information.
Order Information: Details of products purchased, order dates, and order history.
Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather analytics data.

3. How We Use Your Information

We use the collected information for various purposes, including:

Order Fulfillment: Processing and delivering your orders.
Customer Service: Responding to your inquiries and providing support.
Marketing: Sending promotional materials and updates, with your consent.
Analytics: Understanding website usage to improve our services.

4. Sharing Your Information

We may share your information with third parties in the following situations:

Service Providers: With vendors who assist in order fulfillment, payment processing, and website operations.
Supplier Partners: To fulfill orders directly from our suppliers.
Legal Requirements: If required by law or to protect our rights.

We do not sell your personal information to third parties.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data.
Objection: Object to the processing of your data for certain purposes.

To exercise any of these rights, please contact us at customerservice [at] gentlevein.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. International Transfers

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

10. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Email/Phone: Go to contact page
Address: 8865 Commodity Circle, Ste 14-103, Orlando, FL 32819