We’re Here to Help You Feel Your Best
Have questions about compression stockings, need help finding the right size, or want an update on your order? We’re just a message away.
We strive to provide you with clear answers, timely updates, and the support you need to shop with confidence.
General Inquiries & Customer Support
For product questions, order status, or returns:
- Phone: 407-504-2859
- Business Hours: Monday–Friday, 10:00 AM – 5:00 PM EST
We respond to most emails within 1 business day.
Order & Shipping Inquiries
If your order was shipped directly from one of our suppliers (dropshipped), you may receive multiple packages. Please reach out if:
- You didn’t receive a tracking number
- You received part of your order
- Your item arrived damaged
We’ll coordinate with our fulfillment partners and get back to you quickly.
Help with Measuring or Choosing a Product?
We know compression wear can be confusing. That’s why we offer:
- Guides & Video Tutorials on how to measure properly
- Sizing charts and educational content on each product page
- Expert support via email for sizing or product selection help
Need help with sizing? Include your ankle, calf, and thigh measurements in your email and we’ll suggest the best fit.
Mailing Address
Gentle Vein
8865 Commodity Circle, Ste 14-103
Orlando, FL 32819
(Please note: Returns must be pre-approved. See our Returns Policy for instructions.)
Follow Us
Stay informed on new arrivals, educational content, and special offers:
- YouTube: @GentleVein
- Instagram: @gentlevein
- Facebook: /GentleVein
- Email Newsletter: Sign Up Below
Note: If you don’t hear from us within 1 business day, check your spam folder or call us directly. We’re here to support your vein health journey.