Privacy Policy

Privacy Policy

Last Updated: 8/14/2025

Introduction

At Gentle Vein Care Center (“we”, “our”, and/or “us”), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [https://gentlevein.com], purchase our products, or provide health-related information through our online forms.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, mailing address, phone number, and payment information.
  • Order Information: Details of products purchased, order dates, and order history.
  • Technical Information: IP address, browser type, operating system, and browsing behavior on our site.
  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather analytics data.
  • Health-Related Information: Information you voluntarily provide through our online forms, which may include medical history, symptoms, health concerns, or other information relevant to assessing your vein health and determining the suitability of our services or products.

How We Use Your Information

We use the collected information for various purposes, including:

  • Order Fulfillment: Processing and delivering your orders.
  • Customer Service: Responding to your inquiries and providing support.
  • Healthcare-Related Assessment: Reviewing health-related information to provide assessments, guidance, and relevant recommendations.
  • Marketing: Sending promotional materials and updates, with your explicit consent, particularly where health information is involved.
  • Analytics: Understanding website usage to improve our services.
  • Compliance: To comply with applicable legal and regulatory requirements.

Sharing Your Information

We are committed to keeping your information confidential. We may share your information with third parties only in the following situations:

  • Service Providers: With vendors who assist in order fulfillment, payment processing, and secure website operations. These vendors are contractually obligated to protect your information.
  • Healthcare Professionals: With qualified healthcare professionals on our team or partnered with us to conduct assessments and provide feedback on your inquiries.
  • Supplier Partners: To fulfill orders directly from our suppliers.
  • Legal Requirements: If required by law, such as in response to a subpoena, court order, or other legal process, or to protect our rights and property.

We do not sell your personal information. We will not share your Health and Wellness Information for any purpose not outlined in this policy without your explicit, written consent.

Data Retention

We retain your personal and health-related information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal and health-related information:

  • Access: Request access to the data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal and regulatory retention requirements.
  • Objection: Object to the processing of your data for certain purposes.
  • Restriction of Use: Request that we restrict the use of your health information.

To exercise any of these rights, please contact us at the details provided in the “Contact Us” section.

Data Security

We implement robust administrative, technical, and physical security measures designed to protect your personal and health information against unauthorized access, alteration, disclosure, or destruction, in accordance with standards set by regulations like HIPAA.

Transfer Of Your Personal Data

Your information may be transferred to and maintained on servers located outside your state, province, country, or other governmental jurisdiction where data protection laws may differ. We will ensure appropriate safeguards are in place for such transfers.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Shopping Cart